Wooden Sun provides the best service around
“The crew at WoodenSun is fantastic! I have been shopping
for a woodstove for 2 years and was frustrated with my lack of answers
until I found Wooden Sun. Their sales staff members were patient, and thoroughly
explained multiple options that could work for my needs. They made a site
visit to my home to help plan the project, but my plan was not approved
by my neighborhood's ARB. Subsequently, Jonathan made 2 more visits to
my home- quite a way from their store to help me "re-tool" my
plan. They made 3 visits to my home before the first dollar was ever exchanged!
I'm sure it doesn't normally take 3 site visits to get a project like mine
planned, but they patiently stood by me when I hit a "bump in the road" with
the ARB. Our stove is now installed and fully functional- wow, we are using
it even more than we thought we would. I wish that I'd bought it years
ago. Wooden Sun is highly recommended-you won't be disappointed!”
- Joe and Janice
"We decided on a Valor gas insert so Jonathan came to our house in Waynesboro to see our fireplace in order to make a recommendation as far as model and size. We probably had two dozen questions and emails after we received our quote getting him to quote different configurations. I have so say that Jonathan was most patient and very responsive in getting back to us after every email. Both Jonathan and Kim installed the unit and were at our house for a full day and did an excellent first class professional install. I wouldn't hesitate to recommend Wooden Sun to anyone. Thank you Jonathan and Kim!" - Phil
"Great site but it cannot do justice to a visit to the showroom
and a visit to the showroom cannot hold a candle to the experience of
having the folks from Wooden Sun install one of their first rate products
in your home."
"Wooden Sun provided friendly and helpful advice for our purchase of a wood burning stove insert. After purchase, their installation was both efficient and of high quality workmanship, leaving us delighted with the experience."
- David & Sabine
"My men and I found Wooden Sun to be a pleasure to work with -- very professional, and responsive to all our needs. They sell top quality products." -Peter Hunter, PH Hunter Construction
"I always wonder what my living room will look like after the chimney is cleaned...the living room was cleaner after the service than it was before."
"Fireplaces, heating appliances, chimneys all require the ultimate degree in safety. Kim Kepchar and the staff of Wooden Sun are the professionals I refer to most often. I know of no one more knowledgeable."
Bruce Hoover, Safe Chimneys, Inc.
"Knowing that you were not just selling us a stove but also installing it was one of the main reasons we opted for Wooden Sun. We were also really impressed that the installation occurred over a holiday week. It was more than a pleasant surprise to get back from vacation and have a new stove ready to go, especially now that winter is definitely here."
"He [Kim Kepchar] has done repairs on my woodstove on two occasions and his service was excellent, the work was done exactly right with no leftover mess. Nothing for me to worry about at all."
"Just a quick thanks for making my wife and daughters as happy and warm as they have ever been. That stove has heated our 2100 SF house without any assistance even when the temp went down into the teens at night. If I really crank it up with the re-burners blazing, the ladies just sit quietly (next to the dogs) soaking up the heat and I have to put on my shorts and sit by an open window...Worth. Every. Penny."
"I recently purchased an H27 Hamilton gas stove from you. I want you to know that I am very pleased with the stove and was extremely satisfied with your installation. The workmanship was superb."
"These guys put in a high efficiency wood burning fireplace in my wall to replace an existing direct vent builder-quality gas unit. The results are outstanding, this little wood stove basically heated the whole house all winter. The unique install requirements resulted in a longer installation period but the price remained the same as quoted even though they spent almost twice as many hours as they had planned on. The quality of products they offer is superior to the other more established local retailer and from what I could tell the knowledge is second to none."
“We were looking for a heating option that was comfortable and affordable and Wooden Sun provided exactly that with a high-efficiency wood-burning fireplace. The company is a one stop shop, providing an in-home visit to discuss the different options that were available to us. All the work that was done including installation of the new unit, removal of the old fireplace and clean-up was handled in a professional and timely manner. Once installed, we were given detailed instruction on how to operate the fireplace. We chose the BIS traditional CE fireplace and its performance has exceeded our expectations, providing a cozy inviting atmosphere and best of all, it significantly reduced our heating expenditure.” - Greg and Christiane
"Wooden Sun transformed our "builder grade" gas log insert into a beautiful wood-burning fireplace. The gas log was pretty enough, but it generated no heat and cost too much to run. Wooden Sun left the house clean, kept their appointments, and answered our questions. This winter, we enjoyed a beautiful fire, a toasty house, and lower propane bills!" - Lou and Trudi
"Jonathan patiently answered every question I had and gave me time to consider many stove options and vent designs...the nice reviews I read clinched the deal since I feel that you will be there to support me going forward with advice, parts, etc. as needed over the coming years." --Michael
"Please let everyone know that we are very happy with the chimney cap that Wooden Sun installed. We just got back to Virginia for the first time since the installation and wanted to provide some feedback. It looks terrific and we have noticed the fireplace gets a much better draw than it did before. Thank you for your expertise and wonderful service." --Marybeth
"Jonathan, Want to say how much we are enjoying the Gas insert. So clean and visually enhancing, providing warmth to the whole house. Exceptional value for the money, and so glad we made the jump from Wood to Gas." --Pam