Wooden Sun Lifetime Warranty
Every Wooden Sun installer goes through a rigorous testing process and is certified by the National Fireplace Institute. Your safety and comfort are our top priority.
We are so confident that our NFI-Certified hearth specialists will install your stove or fireplace to the highest standards of safety and quality, that we guarantee our installations for life!
Wooden Sun maintains the highest standards of excellence in our installations. All of our installers are NFI (National Fireplace Institute) certified. We match or exceed NFI standards for our installations, and NFI standards are generally more stringent than building codes. As Class A contractors, we can tackle the more complex installations that other hearth retailers cannot. We stand by our work with a lifetime guaranty.
Wooden Sun warrants our installations from defects in workmanship for as long as you own the product. If any part of the venting system fails or comes loose, or any part of the appliance or product that was assembled by Wooden Sun comes loose or fails because of the way it was assembled or installed, Wooden Sun will repair, if possible, the damage and any damage caused by the defect in workmanship. This does not include damage or defects caused by the parts or the product themselves. Other manufacturer’s warranties may apply. If an individual not employed by Wooden Sun causes the failure, or if the failure was due to vandalism, general construction errors, extreme weather conditions or natural disasters, and Wooden Sun determines it is not responsible for the error, the warranty does not apply. This warranty is not transferrable.